Music and Messaging On Hold
Flexible. Powerful. Capable.
The precious seconds when a caller is on hold can be converted from irritation to opportunity - from loss to gain - but doing that requires a new approach and a new technology.
Get rid of repeating tapes that play the same loop over and over. Get beyond systems that let you update messaging only once a month. Get past the limitation of having to use the same messages in the same order for every site.
Get Trusonic. Now you're talking.
Enjoy the benefits of storewide music and messaging and use the same equipment and interface to gain the advantages of Trusonic music and messaging on hold. Trusonic is the industry's most flexible, powerful, and capable system.
From a simple, graphical, Web-based interface, you control the mix of on-hold music and messaging for each of your locations. Our unique Trusonic Media Player at each of your sites automatically downloads your message and music instructions every night. The player interfaces easily to any telephone system with music-on-hold capability.
- Update as often as daily.
- Mix messaging and music in whatever proportions you want, on a site-by-site basis.
- Messages can be of any length you choose. Tell customers on hold about special opportunities, new
products and services, hours, location, alternate points of contact. - Gain reliable, centralized control over music and messaging on hold.
- Play messages in random order, so customers don't hear the same loop over and over again.
- Use the same music list that's playing on each site's storewide system or create an entirely different
on-hold environment. - Gain the advantage of a digital source that is always crystal clear, up to date, and as professional as
your business. - Create and upload your own messages, or opt to have our professionals write and/or voice what you have to say.
- Make use of existing radio and television ads.
- Draw from our library of fully licensed music in a wide variety of genres.
- Full reporting, so you know exactly what played when.
